MENU

Who we are

Our website address is: https://www.gclproducts.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We can be contacted through any of the means listed in our Contact Us page with regard to any of the information retained.

Additional information

How we protect your data

We use cutting-edge technologies to help keep your data secure. We never store any of your payment details and payments are handled by one of our payment processing partners, who are PayPal or SagePay.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

 

Which forms collect personal data?

What personal data do we collect and why?

When visitors or users submit a form, we capture the IP Address for spam protection. We also capture the email address and might capture other personal data included in the Form fields.

How long we retain your data

When visitors or users submit a form we retain the data for 30 days.

Where we send your data

All collected data might be shown publicly and we send it to our workers or contractors to perform necessary actions based on the form submission.

Third Parties

We use Google reCAPTCHA for spam protection. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en.

We use Akismet Spam for spam protection. Their privacy policy can be found here : https://automattic.com/privacy/.

We use Zapier to manage our integration data. Their privacy policy can be found here : https://zapier.com/privacy/.

We use ActiveCampaign to manage our subscriber. Their privacy policy can be found here : https://www.activecampaign.com/privacy-policy/.

We use Aweber to manage our subscriber. Their privacy policy can be found here : https://www.aweber.com/privacy.htm.

We use Campaign Monitor to manage our subscriber. Their privacy policy can be found here : https://www.campaignmonitor.com/policies/#privacy-policy.

We use Google Drive and Google Sheet to manage our integration data. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en.

We use Trello to manage our integration data. Their privacy policy can be found here : https://trello.com/privacy.

We use Slack to manage our integration data. Their privacy policy can be found here : https://slack.com/privacy-policy.

 

Which polls are collecting personal data?

What personal data do we collect and why?

When visitors or users submit a poll, we capture the IP Address for spam protection and to set voter limitations.

How long we retain your data

When visitors or users votes on a poll we retain the IP Address data for 30 days and anonymize it.

Where we send your data

All collected data might be shown publicly and we send it to our workers or contractors to perform necessary actions based on votes.

Third Parties

We use Akismet Spam for spam protection. Their privacy policy can be found here : https://automattic.com/privacy/.

We use Zapier to manage our integration data. Their privacy policy can be found here : https://zapier.com/privacy/.

We use Google Drive and Google Sheet to manage our integration data. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en.

We use Trello to manage our integration data. Their privacy policy can be found here : https://trello.com/privacy.

We use Slack to manage our integration data. Their privacy policy can be found here : https://slack.com/privacy-policy.

 

Which quizzes are collecting personal data?

What personal data do we collect and why?

When visitors or users submit a quiz’s answer, we capture NO Personally Identifiable Information.

How long we retain your data

When visitors or users answer a quiz we retain the answers data for 30 days and then remove it from our system.

Where we send your data

All collected data might be shown publicly and we send it to our workers or contractors to perform necessary actions based on answers.

Third Parties

We use Zapier to manage our integration data. Their privacy policy can be found here : https://zapier.com/privacy/.

We use Google Drive and Google Sheet to manage our integration data. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en.

We use Trello to manage our integration data. Their privacy policy can be found here : https://trello.com/privacy.

We use Slack to manage our integration data. Their privacy policy can be found here : https://slack.com/privacy-policy.

 

Plugin: Smush

Note: Smush does not interact with end users on your website. The only input option Smush has is to a newsletter subscription for site admins only. If you would like to notify your users of this in your privacy policy, you can use the information below.

Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.

Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

 

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.